AI-Call Assistant Demo
Three calls to a hair salon, as the caller hears them. Turn the sound on and tap one.
New customer
Grace Miller · +35797123123She calls for the first time and says her name and what she needs. As soon as she hangs up she is registered automatically as a new customer, IRENE picks the first available afternoon appointment and a confirmation SMS follows.
Registered customer: IRENE chooses
EMMA CLARKE · +35799456456A registered customer leaves a message that she wants an appointment, in the morning if possible. As soon as she hangs up, IRENE picks the first available morning appointment and a confirmation SMS follows.
Registered customer: she chooses
EMMA CLARKE · +35799456456A registered customer asks for options for mornings towards the end of the week. As soon as she hangs up she gets an SMS with a link, opens the available days and times on her mobile and chooses the appointment that suits her herself.
The call as the caller hears it
The AI-Call Assistant kept her name and her mobile number, registered her as a new customer, and IRENE booked the first available afternoon appointment in your calendar. She was not asked who she wants, because a first-time caller does not know the names: the appointment went to Victoria, whom you have set to take new customers. If the name was heard wrong, you correct it with the “Edit name” button. This is what appears on your calls screen:
IRENE booked the first available morning appointment in your calendar. The appointment went to Victoria, whom the customer chose at the start of the call. There is also the option for the customer to choose the day and time herself, based on your availability. This is what appears on your calls screen:
The customer got an SMS with a link, chose the day and time herself from your availability, and the appointment went into your calendar. The link showed her only the times of Victoria, whom she chose at the start of the call. This is what appears on your calls screen:
Calls
THE SMS THE CUSTOMER GETS RIGHT AWAY
THE SMS THE CUSTOMER GETS 24 HOURS BEFORE THE APPOINTMENT
1. THE SMS THE CUSTOMER GETS RIGHT AWAY
The screen in step 2 works: tap another time and then Confirm.
2. SHE TAPS THE LINK AND CHOOSES
3. AS SOON AS SHE TAPS CONFIRM